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Contact GiftFlow Support

Need help with your account, payments, or reporting content? Our team is here to help and typically responds within 24 hours.

Why haven't I received a gift?

Gifts appear immediately once the payment is confirmed.

How long until funds are available?

Funds become available after the holding period for security checks.

I can't log in

Try resetting your password from the login page.

How do I change my username?

Usernames currently cannot be changed once set.

How do I report a user?

Use the report button on their public profile.

What happens after a report?

Our moderation team reviews the content and takes action if required.

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Most questions are answered above. If you still need help, send us a message and our team will respond within 24 hours.

Don’t have a GiftFlow account?
Please contact us at support@giftflow.uk and our team will assist you.